Remote Return

At Galide, we recognize that remote and hybrid work environments have become the norm. Our RemoteReturn mail-in service makes it easy for you to retrieve devices from your remote employees. RemoteReturn is designed for schools and businesses of all sizes. For enterprises in regulated industries, we offer customizable chain-of-custody and data destruction tracking reports to help satisfy your InfoSec and compliance needs.

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Remote Return Mailing Services
  1. Our team will work with you to build a box program that is right for organization. We’ll be there for you every step of the way.
  2. Whenever a need arises, you submit a request via our Customer Portal or by reaching out to your designated account manager.
  3. A Galide RemoteReturn kit will be mailed to the location you specify (employee’s resident, office, etc.), containing instructions, secure packaging, and a prepaid shipping label.
  4. Pack your box. Use the pre-printed shipping return label, call for pick-up or drop your box off for shipping to the closest Gailde processing facility.
  5. All Bill of Lading (UPS) numbers are tracked —inbound and outbound. You have status visibility on the Customer Portal of all boxes received or not received.
  6. Assets are given a technical and cosmetic audit, and data security is performed if applicable. Assets are classified for remarketing, recycling or redeployment.
  7. You will then be able to access the data destruction and final disposition reporting via Galide’s customer portal

Galide developed this easy and cost-effective solution based on many requests from the IT teams we support.

Would you like to learn more? Click here to schedule a 15-minute call with one of our representatives.

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