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Help Center

Frequently Asked Questions

Quick answers to the questions we hear most often. Can't find what you need? We're one email away.

General

What is Galide?

Galide is an IT asset value recovery company that helps organizations securely retire, remarket, and responsibly recycle their technology.

How long has Galide been in business?

Galide has been in the ITAD industry since 2012 — over a decade of experience.

ITAD & Buyback

What devices does Galide accept?

We accept virtually all IT hardware — laptops, desktops, servers, tablets, smartphones, monitors, networking equipment, printers, and more.

Is there a minimum number of devices required?

No minimum order. We work with organizations offloading 10 devices or 10,000.

Data Security

How does Galide destroy data?

We use NIST 800-88 compliant protocols — Clear, Purge, or Destroy — based on your device type and data sensitivity. Every destruction event is documented.

Payment

How quickly do I get paid?

Payment is typically issued within 2 weeks of devices being processed and graded at our facility.

Still have questions?

Our team is happy to help. Reach out anytime.

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